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Original Comment I had tried to pay online with Net10 and it was difficult to find how to do it. Then when I finally found out how to it was a disaster and still is. I used a debit and it rejected my debit card but thinking it was human error I resubmitted the number and was rejected again. I knew there was plenty of money in the account. Later checked my account and found that Net10 place two holds on my account for the two transactions but never turned my service back on. So not I am out over $100 and called customer half a** service and go no results. They continued to tell me that they didn't do that but my bank says otherwise. My bank also said they have the hold for two weeks. Who does this. They customer service is so inadequate and this problem is not resolved yet so now I am broke and they I have to wait on them to do what they want to with MY money. I placed a block on the account for those charges just in case they are slick and want to take the money. I do not suggest that you stay with Net10. Deal with another company that is proud of customer service and works with the customer to fix these situations. I reported them to the BBB

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