Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment I have used straight talk for a very long time. On June 23,2013 I was suddenly unable to use many apps and most of my data. Also, a lot of my phone calls didn't go through. I finally called their customer service and the first person didn't explain anything to me she just transfered me to an automated service for data over-use. Then I called two more people...they did the same.By the time I reached my fourth inept customer service individual. I was livid! They where very hard to understand. And showed no concern. They told me my only option is to wait untill my service expires in two weeks and buy a new card. The funny thing is... I didn't use my phone any more or less this half of a month than any other month that I have in the past three or more years that I have been with there company.And why didn't strait talk/Tracfone e-mail or send a text message alerting me of over-usage of data? They send a text message reminding me when my service with them expires and reminding me to refill. It really wouldn't be rocket science to solve this issue, people!!!! I want corporate to get in touch with me, please. I have a lot to say.....Oh,yeah, if you want to get in touch with me you might need to wait till I turn my service back on in 2 weeks.If I turn it back on.And I was going to get the IPHONE with you guys. NOT NOW...

Feedback

Your Name

Your Email

Verification