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JUDGEMENT FREE? HA!!! That's all your staff does is pass judgement without knowing facts. Today I was informed by Planet Fitness that Sarah...Manager cancelled my membership without prior notice at the Kokomo, Indiana location. Get this...due to grunting when lifting weights...These people have no clue what they are doing. Majority of staff have never touched a weight in their lives yet they attempt to pass judgment on those who work out to stay healthy. Many clown around flirting with members and throwing tootsie rolls to pretty girls. This place is terrible. Staff is ignorant and overlooks dangerous situations where new members walk between machines while in use creating safety hazards yet they are concerned with grunting. WOW. How ridiculous is that? And the grunting is not that loud. I have full knowledge on how to work out safely from classes taken in college. Furthermore my son attends Purdue and is obtaining his degree in Kinesiology who I train with regularly. We are doing everything RIGHT! I always seem to be the only one staff picks on regularly. Is this discrimination or an attempt to impress female members as a display of power? The approaches have always been extremely rude in every instance. Staffing has no clue how to speak to members. Furthermore, the staffs concerns of my grunting were thoroughly discussed when I signed up. I explained that though I'm not big, I lift hard and I openly admitted to grunting at times when exercising. I specifically asked if this would be a problem. I was informed it would not. Was this a dishonest ploy to get me to sign up? I have experienced heart issues in the past. My doctor state that unless I did something about my health soon, I would die. This was in 2003. Since then I have exercise to save my life. My doctor has seen my health improve and stated I must continue doing as I am doing. So I continue to lift hard. I have lost 100 pounds, I no longer require insulin for my diabetes and body aches and pains have diminished. This was also discussed with the regional manager. I explained my circumstances and she was fine with it. Yet staff at your Kokomo location seems to complain about everything....even the odor from muscle ointments such as ben gay. This location is doomed to failure unless corrective action is taken. Your gym is great, equipment is great, convenience is great.....your staff is terrible.


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