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Original Comment The touch screen in the kiosk in our small town's redbox was froze up one day. So I called them and they said I can't refund you but can give you credits and have a tech fix the problem. Which I accepted. So went to use the credits couple weeks later and it was froze up again. I called again. The said and done same thing. I told them maybe you should get a cover for the touch screen cause it seems to happen in the rain a lot. Well anyway went to use my credits again a couple weeks later (I don't get movies to often from there anymore) and guess what!!!! Yep. So I called again asked to speak to a supervisor, she refunded the money from the initial rental (which I thought I was told they could not do) and said the same thing as previous times....and can you believe she actually asked me if it was raining cause it has problems...I said lady I told you that last time I called!!! I will not rent from Redbox no more. This was a waste of my time and gas. And she also told me to contact corporate which she lied there is no email listed on the website that I can find for corporate!

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