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I had some dents repaired and a full paint job done at the Turnersville, NJ Maaco in February 2013. I noticed when picking the car up, the gap between the right quarter panel and bumper was filled with paint! I knew this would eventually cause cracking. I called Maaco back and told them about the situation and that I would bring it back to be looked at. They were fine with that and nice about it. It is now June 2013 and the seam has cracked and the door is peeling around the door handle. I have finally found time to take it back since I live 40 minutes away. the first guy comes out to look at it and agrees that it is the workmanship that is the problem and says he cannot make the decision to fix it and that he would get his boss. Skip comes out to look at my car.. walks away and comes back with a q tip looking stick and a small jug of "touchup paint". This man seriously took the paint and went right over the chips and cracks and said "it looks ok now". Its' a small area. It's fine." Actually...it looks like it was touched up with nail polish! After explaining to him that that was not acceptable and putting paint over chipped and lifted paint is not fixing it, he told me, "If it chips again come back and ill fix it." He also felt the need to argue with me that the "old filler" in the seam was causing it to crack and that his guys did not put that there, that they would only use filler if they fixed a dent. He must of missed the part when I told him that I came in with a factory paint job and a DENT IN THAT AREA!!!.....THAT HIS GUYS FIXED!!!! So, I am now "waiting for it to chip again", so I can take it back. Never again.


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