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Original Comment I have had DISH since 2001 and in 2010 one of my 2 receivers went out. I contacted DISH and was told that the receiver was old and they would send a replacement, once it came I was to send the old one back in the box that the new one came in. I did 3.5 yrs ago and just found out that for those 3.5 yrs DISH has been charging me an additional $7 a month for a 3rd receiver that I never had. Now $7 may not sound like a lot, but if you add it up over 40 semi months that adds up to almost $300 that I was charged for something I never had. I only found out because I called to see why my bill keeps going up higher and higher and they mentioned that, that was one of the charges. I argued, and it was insinuated by two customer service agents that I was not being honest, then when they realized I was telling the truth, I was offered a $14 credit. Ha...I don't think so! Then I was told that I needed to provide proof that I had shipped it off 3.5 yrs ago because they never received the old one. Then I was told that "okay, fine we are only supposed to give you 6mos credit but we'll give you a year" $84. Still not close to the nearly $300 I've been charged. Then I was told that I should have seen the amount and told them to cancel that receiver and since I never cancelled the old one even though it was a replacement, it was my fault. I asked 6 times for a corporate name and number and was told that there was no corporate by one person and the other said there was no number to give out. This company is horrible and is ripping off their customers left and right.

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