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I purchased a 55&quot; LED in January 2013 from Walmart.com. <br /> I had it for ten weeks before it failed to power up. I called on March 10th and spoke to someone about it at which time they assured me that I would be sent a replacement TV along with return labels and that I needed to put the broken TV in the box and return it using the label that was sent. After two weeks I had no TV so I called back and was informed that a new TV could not be sent until the broken one was returned. After searching for a box unsuccessfully for three days, I couldn't find a box large enough to return it. I then called corporate Coby and spoke to a miss Kate and explained that this was not in fact what I was first instructed and that I couldn't find a box to return the TV. Finally they agreed to send a new TV as first agreed upon. I finally received the new TV on April 26th after having to make two additional follow up calls. On April 29th, the replacement TV failed very similar to the first one. It would not power on. <br /> I then called once again and was told yet again that I have to send the TV back first and then a replacement would be shipped. After explaining the entire process of my first experience, they agreed to send me a new TV first and that I should then send back the broken one as before. Two weeks passed and still no TV so I called, yet again. I spoke to the supervisor (Mike) and was told that the TV hasn't been shipped but it would be shipped ASAP. <br /> On 6-10-13 still no TV. After a very lengthy conversation with Mike, i was once again assured me that my replacement TV would be shipped on the next shipping day. It is now July 1st, still no TV. I called back today and spoke to Dolly and was told that all she could do is send an email to Mike and see what he could do. I am a very patient man but this is beyond absurd! <br /> I had a functional TV for short of seven weeks since my January purchase and have been without it over 3 months which is a good bit longer than I've used it. This is the only TV in my house so therefore, I haven't been able to enjoy watching TV for most of the year already! I demand an answer as to when I can expect a NEW, not a refurbished, TV will be sent to me. If I don't get an answer within 24 hours, I will call the better business Burro, <br /> Corporate Wal Mart, and the local Consumer Reporter, Clark Howard here in Atlanta and tell them how horrible my experience has been with your company!! <br /> Please contact me ASAP!!!


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