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Original Comment I have been having a problem for the last 2 1/2 YEARS! It has been escalated to corp. many times. I had to request a replacement phone, as the first one would not work once I left a certain area and it left me without a phone any time I had to travel out of the area. the new phone works great! <br /> <br /> The problem is they reissued the original phone and have still not taken the serial number from my account. So Most months I have to call and make a ticket to get my minutes. <br /> <br /> I need all the ticket numbers and what action was taken on them for a complaint to the senitor's office. Which I have been unable to get. Nor after, TWO AND A HALF YEARS OF TRYING!!! can I get safelink to remove the reissued serial number from my account.

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