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Original Comment I don't have a complaint on whirlpool itself, but the delivery company who they have a contract with (JB HUNT) is just awful!!! I have ordered a washing maching with a pedestal and was scheduled to get that Friday. My window was from 12-4 and it was 5 for mins until 4pm!! I called to see if they were on their way and the lady tells me the driver spoke to husband to get a new route due to some branches being low?!?!? WHAT A LIE!! My husband was right next to me I then called the corporate office who told me they were running late only for them to NEVER SHOW UP!!! I missed a WHOLE work day just for them not to come!! I was so mad and called Monday to complain at first the lady seemed nice and understanding (Mary) is her name but then she just seemed bothered!! Like if she was bipolar!! I had to schedule them for Saturday since I was not able to miss another day for this only for them to come with ONLY THE WASHING MACHINE!! NO PEDESTAL!! Mind you I PAID to get this installed!! I am upset with JBHUNT and think whirlpool needs to change delivery companies this is just ridiculous!! I ordered the pedestal so I wouldn't have to bend down much since I am we'll over 55!! I will def be making a complaint Monday and will never order anything if they don't switch delivery companies!

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