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I doubt anyone will actually read this, but I need to say something about your store (s). Your customer service, which used to be the reason I went to Nordstrom, has really declined. I have been in your stores in Virginia and California over the last 20 years and have seen a decline in the quality of merchandise as well. In addition, you have started blasting loud, obnoxious music in your stores - at least in the one in Roseville, the last time I went. When I complained I was told to speak to a manager who assured me in an email it was corporate policy and offered me her telephone number. I called twice and she never called me back in a timely manner, so I gave up.<br /> <br /> Today I got your sale catalog filled with unwearable clothes and shoes and not featuring a model over 25 - or a hundred pounds. Do you really want to attract only young anorexic people? I realize you are representing the current insane and vulgar trends but do you really need to focus on them to the exclusion of real people or older people? I am disgusted with you. I was so hoping to be a customer of yours until I died but the last time I was in your San Francisco store I couldn't find anything to wear except a pair of black pants.<br /> <br /> I really don't feel like trying any more.


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