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Original Comment My husband and I like to go to KFC in Boone Iowa because they have a buffett for a reasonable price. The last 2 times we went there we had nothing but trouble. I cant believe how KFC has gone downhill. The first time we went around supper time and they got very busy. We asked them if they would put out more chicken and they said it would be about 10 minutes. The lobby got full of people waiting for food and the drive thru started to get busy. We waited and waited at least 1/2 hour and no chicken. I went up again and asked if they were going to put out more chicken and they said they were filling orders to go. So the people eating inside were left out. After an hour we finally gave up and left. I guess if you eat inside you don't get any more food. Yesterday we decided to give it one more try and decided to go around 4:30 to beat the supper rush hopping there would be more chicken out to eat. First the mashed potatoes were could. We asked for 2 chicken breasts and he gave us 2 fresh hot right out of the fryer. There were only 3 pieces of chicken out. There is never more than 4 pieces of chicken out at a time. This time the supper hour had very few people in the store. I went up to the counter to ask for more chicken. One of the workers looked right at me and then backed out of my sight and kept talking to the other worker. Finally the other worker say me and came around and apologized and ask if he could help me. I asked if he would put more chicken out and he said it was cooking. We waited a 1/2 hour again and no more chicken was ever put out. We got up and walked out again. My husband said he would never go there again. I doubt KFC will be in business if they keep up this type of service. We are so fed up with them that we will probably go to Pizza Ranch which has better chicken anyway. From all the complaints I doubt anything will be done which is a shame. I would hope that Wendy Thomas would see some of these complaints and find out what is going on. From the 500 complaints that I have seen on another website, I would say KFC is going downhill fast. I didn't see any compliments yet. I doubt I will get a reply which shows that KFC could care less about their customers. Just thought you would like to know another reason your business is going downhill. Between the bad service, cold food and never getting anything you ask for there isn't much left to keep KFC going.

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