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Original Comment i stopped paying my insurance on my phone and the internet starting to not work . i called many times and just got transferred to different departments. i was promised they would call me back and they diddnt. i made a couple of attempts and just let it go . i waited a couple of months and called back to finish fixing the problem. it took a couple of days and they agreed to send me a new phone. the next day my other phone,with virgin mobile, internet stopped working. so i called them to trouble shot it and there service at the service center was down. i had to call back 2 hours later. they tried trouble shotting it and said that everything was ok on my phone and they would have to report it to someone else. they said that i would get called back 24v to 72 hours but ive been told that before. they said they would compensaite me for my time but they cant compansaite my frustration . they said they understand but really they dont. michael thompson

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