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Original Comment I have been dealing with customer service since April 2013 trying to have my dryer repaired to no avail. It was finally determined that the unit needed to be replaced. On June 7th I was told by a Manager that I would receive my replacement within 7-10 business days and it is well over a month. Customer Service is Horrible - every time I call they give me the run around and excuse after excuse that the warehouse is backed up and they can not communicate with warehouse. They continue to tell me that they have escalated the issue and someone will call but that has yet to happen. Customer Service is the worse I have ever experienced, as a Director of Customer Care I am appalled at the lack of service, failure to follow-up and no one ever returns calls.

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