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Currently in Chat with TWC. Waiting for someone to chat with. LOL. following is what I started chat with:<br /> <br /> <br /> <br /> I don't have a question, I have a complaint. Which is that I was told that someone would be out today, 7/15/2013 between 9-10 and when I called about it I was told that they would be out tomorrow. This is not what I was told by the customer service representative. I also told her that they were installing new cable in the neighborhood and to relay this information to the technician and there is no note in my account associated with confirmation I looked online at my account and the confirmation #, which I read back to the representative, is not the same.


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