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Original Comment My fiance and I stayed at the Days Inn in Portland for several days. We've stayed at Days Inn hotels many times in the past, particularly as we often travel with our dog. During this particular stay, my fiance and I were in our room changing clothes when we heard a card key being inserted into the door and the door to our room was opened. An elderly couple began to walk into the room. My fiance ran over to the door as I was not dressed and our dog was in the room with us. He spoke with the couple in the hallway and it was determined that the front desk had inadvertently checked this couple into the same room we were already occupying. They returned to the front desk and I assume were provided with a different room. As we finished getting ready I kept expecting a call from the front desk or representative to contact us after this incident. This did not happen. I went down to the front desk to express my concerns at being seen changing clothes (which only by luck and a few seconds I was not completely naked) as well as the older couple being frightened and told us the wife was extremely afraid of dogs which had we been in the shower could have been very bad. The front desk representative answered they were aware of the mix-up with a smirk and smile on her face as if the situation was amusing. I asked if I could speak with someone privately so as to not have the conversation in front of the other guests waiting to check-in and was made to wait ten minutes for someone to speak to me. I was given a head nod and a &quot;Sorry, these things happen.&quot; I was not satisfied with this answer and asked to speak with the manager as I was not sure I was comfortable continuing to stay there. I was told he was not there (no manager on site?) but he would be informed when he got in. <br /> <br /> My fiance and I decided not to leave and use our time and resources to find other housing arrangement. The manager never did get in touch with us during our stay. I was given a business card for Michael Henderson upon check-out after I again requested to speak with a manager. I called and left two messages and sent an email with no response. I am very unhappy with the treatment we received, or failed to receive, and complete lack of response to this situation. I feel it is very important that the appropriate people are notified as I cannot believe this particular hotel has followed accepted policy and behaved in a manner consistent with the Days Inn philosophy

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