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Original Comment We recently rented a car at the SeaTac airport. After declining verbally to decline all extra insurance I was instructed to push decline on all the buttons as well which I did. This is a matter of debate. So when my bill at the counter was over 200.00 more than the Orbitz price they said it is due to holding a deposit and you will get it back. After vacation and seeing the credit card charge at 179.00 over the 303.00 price had reserved I scrutinized the receipt only to find a 100.00+ Lost Damage waiver on the receipt that I had signed at the pick up counter. After two calls to customer service the charge remains. Yes I signed the most confusing receipt but felt the person at the counter gave a reasonable explanation for the higher total charge. My first call was to Orbitz and that rep told me that he tells his customers to avoid Thrifty. I have used you in the past with no problems and currently have a reservation in October that I will cancel if this cannot be resolved to my satisfaction. Either way I will be sure to tell others about the outcome. If you need data please let me know. Tim McGettigan

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