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Original Comment We stayed out a Days Inn in Hampton, Va on Friday July 19, 2013 on our way to our Family's annual Outer Banks, NC Trip. BEWARE!!!! This hotel is independently owned and the positive reviews can't be from actually customers but from employees because customer service is beyond horrible. No real traveler would rate customer service good. <br /> From the website and reviews we decided that the Days Inn looked like a good place to lay our heads for the night. Check in was an ease and during it I was asked for my telephone number in case they needed to get in touch with me. Sounded reasonable. <br /> After checking in we ate at the Irish Pub next to the hotel which was amazing and the service extremely attentive. However, during dinner I received not 1, not 2, but 3 phone calls all from the same Virginia number (703) 859-9545 telling me I won a trip. When I declined they called back and told me I also won $250,000 and I hung up. The person called back and yelled out me for hanging up on him. Thinking it was odd I asked if anyone in my family gave their number to the front desk and no one else was asked. So after dinner I went to the front desk to inquire if they possible &quot;sell&quot; numbers to telemarketers and the lady who I later found out to be the manager stated that I had booked my reservation on line and they are not responsible for selling my number. They openly admitted they do however I didn't book the reservation online, my sister-in-law did, and she did it over the phone. <br /> Annoying but it was the first day of my vacation so I decided to let it go and enjoy the pool, which was really clean and well, taken care of. After the pool it was around 8:30pm I went to take a shower and rest up for our early morning departure and come to find out our hot water faucet just spun and no hot water came out. It was 90 degrees out so taking a cold shower wasn't the end of the world but I called the front desk to tell them about it. They offered to send someone up to fix it but I informed them it was late and instead of having someone in my room while I wanted to go to bed just have them take note of it so it could be fixed for the next person. The lady on the phone, who was the manager, was rude and said they if I didn't want it fixed I shouldn't have called to complain about it and she was trying to fix the problem but I refused. In fact I was being nice and not making a big deal about it. <br /> After hanging up I realized I forgot something in my car and when I opened my room door I saw something being throw from the balcony above us towards the man cleaning pool as he was leaving and entering the parking lot. Turns out teenage kids who were in the room above us were hurling glass bottles into the parking lot. The cleaning man seeing I was visible taken back asked if I was ok and got hit. He said he would have a manager come to my room. Five minutes later the same manager came to my room with an attitude as if I was the one causing trouble. She asked if I wanted to leave my room I could go to another hotel. What???? How about have the people causing trouble be told if they don't stop because they are disturbing guest they would have to leave. Not wanting to leave at 9:30 at night to another hotel we stayed but all night the people above us were fighting, screaming, and yelling. <br /> So I barely slept and when I went to pack up my car early in the morning the parking lot in front of my room was littered with broken glass. Afraid my car tire would be punctured I asked the man at the front desk if he could have someone clean it up so I could move my car and he said no and I'd have to wait until 10am for someone to come in. Luckily the woman working the breakfast station offered to help us. Wanda was her name and she is an amazing employee that went above and beyond to help us. When I called the hotel later to speak to the General Manager I was told she would not be in and couldn't tell me when the next day she would be in. Upon hearing that I told them I would call corporate and the same manager who I had dealt with my entire trip chuckled and said you do that and hung up on me.

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