Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment As an educated professional who has dealt with the public and customers for over 30 years, I can only say that these people are the most incompetent and untrained I have ever encountered. I am responsible for payment of co-signed loans and have taken over the Federal loan repayments for my children. I faithfully send my payments in on time. Over 8 years, these people have lost my payments, misapplied loan payments, and have harassed my with round the clock telephone calls when they screw up. I have spent hours on the phone over the years with their "customer service" reps. correcting their mistakes. I have never received an apology. I have also filed a complaint with the attorney general of the state where I had sent my loan payments. I think it is time to get people together and file a class action suit against these low class thieves and expose them to any student out there who might be thinking of getting a salliemae loan. In the alternative, we need to write to our congressmen and senators and expose this company. We should also write to the attorney general, consumer fraud, in the state you live. I don't know what else to do to get out the word of unsuspecting students applying for salliemae loans. Please give me some hope.

Feedback

Your Name

Your Email

Verification