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I think its terrible! I bought a new phone in Oct of 2012 and moved to a 3G area in Jan. 2013 and for 7 months am told the tower's are down and that's why my phone don't work at my home. And tonight the tower's supposedly fixed and my phone still don't work at my home. But they tell me my down time is only worth 14.95? That's CRAP! I cant receive calls and cant call out and cant send a text or receive Text~! But yet they cant give me but 14.95 compensation for my down time? That's a disgrace to the human race. I been a customer for year's and so has my whole family and I cant get one strieght person to tell me the truth in this company! Tomorrow I will be with another company and I will be reporting this company to the better business bereau and also the FCC and anyone else I find. But I quarentee Boost Mobile won't get another red cent of my money as of tomorrow! Unless someone in Corporate calls me and fixes the problem. Their customer services Reps are deplorable. Can't speak English and don't know crap about the product their working on! Let alone their good at hanging up on the customers!


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