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Original Comment I had Frontier internet DSL connected on 7/8/13. I use Magic Jack for my phone and the installer said I wouldn't have any problem, however, not the case. Calls were constantly breaking up and had lots of static. (didn't have that problem before the DSL) I was also unhappy with the DSL speed and Frontier support was unable to help with email problems. I felt I knew more than the tech I spoke with. On 7/15/13 I cancelled Frontier and went back to my previous internet provider. However, because Frontier made my phone line outside of my home (somewhere down the street in a phone box) I have a constant busy signal on my phone line and cannot hook up my multiple phones as I did before Frontier hooked up the DSL. I have spent over 200 minutes on my cell phone with constant phone calls to Frontier installation/repair and many other people trying to get someone to come out and disconnect the phone line that runs from the Frontier box to my line and put it back to it's original condition. I have been unable to use my phone for over 11 days nor can I receive any calls. Frontier was supposed to send out someone 2 different times. The last time was 7/27/13 (ticket repair # 001 306323). I don't believe my phone line was put back to it's original condition yet. I have family who are ill and in the hospital and they cannot reach me on my home phone. Frontier had the nerve to send me a bill which I won't even consider paying until this problem is corrected. WHEN WILL FRONTIER WAKE UP AND REALIZE THEY ARE ONLY HURTING THEIR REPUTATION - ESPECIALLY IN THE SMALL TOWN I LIVE IN. I WILL CONTINUE TO TELL PEOPLE WHAT A LOUSY COMPANY YOU ARE TO DEAL WITH. <br /> <br /> JUST EXACTLY WHO IS WILLING TO HELP ME OUT.

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