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Original Comment TWC has been charging me for Showtime/Demand for over a year that I did not order. Said it was a promotional thing and I did not decline therefore it is my fault. Said it is on my bill which is three pages long and would not refund my account. I have problems with my Internet Connection going out for days at a time as well as my phone and had already investigated getting Verizon Fios and because of your sneaky practices and poor service am now switching. I have been a loyal customer for over 30 yrs and pay over $240/month for services I often don't receive. I saw this on Consumer Reports.. Among the major carriers, the highest proportion of subscribers who said they'd "triple play" again had bundles with Fios, Verizon's fiber-optic-based TV, digital-landline phone, and high-speed Internet service. Fios received standout scores for its broadband speed and reliability, TV picture and reliability, and even phone call quality.

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