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I am an ex employee, and first off I'd like to say they do screw customers almost as bad as employees! I was a mechanic and was screwed out of thousands of dollars of commission pay simply because they put it in someone elses name that was paid lower commission rates. The manager also lied about me getting hurt on the job after not filing a workers comp claim. I have seen tire techs doing mechanic work simply because they don't want to pay a mechanic to do it right. I turned down jobs simply because the shop wasn't equipped to do such work and the lifts weren't even safe enough to actually use since they were never really maintained correctly! I would advise to NEVER go to Pep Boys! The integrity and professionalism that once was from the famous company is no more! They are only worried about lining their own pockets and screwing people out of money, customers as well as employees! I have also personally been asked to rig a vehicle that was inoperable to at least make it run long enough to get off the premises, I was even told I would lose my job if I didn't, I didn't touch the vehicle and they had to tow it somewhere else. Again I would advise to NEVER shop or bring your vehicle in for service at ANY PEP BOYS! I have contacted human resource of Pep Boys and they put me on hold for 30 mins then transfer me through 20 people before they finally hang up on me!


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