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I am on phone right now trying to add phone and go to the family plan. I have been on the phone for 5 hours trying to make sense of what CS is telling me.<br /> I tried to add phone yesterday then called today and they said can not add phone to my account unless it was activated.<br /> After 2 hours, I hung up and did the damn thing myself in less than 10 minutes online.<br /> Then another 3 hours trying to get the family plan.<br /> WAKE UP NET10..................


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