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Original Comment Time Warner is the worst of the worst. They are nothing but bottome dwellers. They so-called "customer service" reps are RUDE and will disconnect you in a heart beat. My internet service was out all of last Thursday as was about 100 other employees and noone could work from home. TWC "customer service" reps kept telling me they didn't know what to tell me. Now, I got a call from a collection agency saying I did not return my equipment when I move last year and also have a past due bill which is being reported on my credit report by 3 different collection agencies. I HAVE TWC SERVICE NOW and THEIR TECH MOVED MY EQUIPMENT TO MY NEW HOUSE. I HAVE THE EQUIPMENT AND AM USING IT! I have explained this to TWC 20 times and they say they have no record of me moving. How DUH can you get! If you have no record of me moving, quit sending me a bill to my new address! My niece is an Attorney so we are now going to move this to a Court and hopefully TWC will be held accountable.

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