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As the cost of Time Warner Cable services sky-rocket, the level of service plummets. If I had a choice to use another service provider I surely would. <br /> The service is horrible! Agents refuse to provide their name and disconnect calls. <br /> My goodness......don't miss a monthly payment as you will be harassed with daily calls, even though you've spoke with an Agent and mailed payment in as well a get Internet service messages. <br /> Remember the TWC commercials? ...and I AM Time Warner Cable. WOW!! I wonder how much they were paid as the employees truly aren't that caring about their customers.


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