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Very substandard airline, customer service sucks, agents are for the most part rude and not helpful at all. I booked a flight from Detroit to LaGuardia (LGA) on 7.26.2013 to connect with an International flight at JFK at 11:15 A.M. Flight was to take place on 8.7.2013 at 6:00 A.M. arriving LGA at 7:38 A.M. Apparently a small plane was sent and many customers included myself cancelled and royally inconvenienced. Spirit did not call me until 9 P.M. on 8.6.2013, left a very vague message and when I called back I had to wait online for an hour before someone answered. No other arrangements were made, no apologies, rudeness school seems to be their modus operandi, so far my credit card charges relative to this fiasco have not been yet been reversed. I missed the international flight and the meetings I was due to attend, at the same time I am slapped with fees to pay the other airline.<br /> Stay away from this so called airline, it is third world and deserves to burn in hell.


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