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I am a current consumer with Straight Talk and I have a no contract 30 day plan for $45.00 and am signed up for your auto pay wherein you get paid every month on the 14th, no questions asked!<br /> <br /> <br /> <br /> Recently, specifically on August 2, 2013, my phone was not working. I could not receive text messages, check e-mail or browse the web. At first I thought there was something wrong with my phone so I contacted your &quot;customer service&quot; and your &quot;corporate office&quot;. I spoke to several different representatives unknown name (couldn't understand to no avail. They told me that I exceed my data package &quot;limit&quot; and they could not reinstate my data package until my renewal date - August 14th. <br /> <br /> <br /> <br /> I am extremely upset about this since I have read and re-read your &quot;contract&quot; and &quot;plan&quot; numerous times and there is no &quot;limit&quot; on any thing whether it be talk, text, data and 411. It's UNLIMITED which means just that UNLIMITED.<br /> <br /> <br /> <br /> I have already contacted Wal-Mart and Sam's Club, one of your major distributors and have filed a complaint with them. I will also be contacting the Attorney General's office, Better Business Bureau and anyone else that I can think of that will cause you to cease your fraudulent behavior or have you live up to the terms of your &quot;contract&quot; which is UNLIMITED. Your actions represent consumer fraud wherein you promise unlimited but have hidden limits and also false advertisement. I take this very seriously since there are many companies out there that state there are limits and do not state &quot;unlimited&quot; wherein your company states &quot;unlimited&quot; which is a fabrication since your plan is &quot;limited&quot; wherein a consumer can only use 2 giga bytes of data. If I knew this was the case, I may have thought twice about using your company for my cell phone provider.<br /> <br /> <br /> <br /> Since you apparently are not going to cease this fraudulent practice, I will do everything in my power to have you stop. <br /> <br /> <br /> <br /> If I experience any problems with my phone after you have received this e-mail, or it stops working or I have other issues regarding your service, I will be contacting a private attorney and start legal proceedings against you. I will also place an advertisement in the paper to find other plaintiffs to start a class action suit. <br /> <br /> <br /> <br /> Sincerely,<br /> <br /> <br /> <br /> Marina Hedden


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