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I have Suddenlink services for more than 2 years, and in the last 2 months the services for the telephone and internet has been disrupted from more than 3 hrs. each time.<br /> <br /> When I call to report the problem using my cell phone the computer voice advices you THERE IS A TECHINICAL PROBLEM IN YOU AREA WHICH WILL BE SOLVED VERY SOON&quot;<br /> I called today asking for a discount in my account, the supervisor Mrs BRANO refused to come to talk with me ,and relating the message thru ANGIE for me to go the local office and make my claim there. I asked Angie to tell MRS. BRANO HOW UNPROFESSIONAL, LACK OF ETHICS, LACK OF RESPECT FOR A CUSTOMER SHE HAS NOT TO come to the telephone and deal with the situation, instead passing the ball to someone else.<br /> I'm in the process to call the President of Suddenlink letting him know my feeling, and follow up a letter and eventually cancel my telephone and internet services with Sudenlink on the account of MRS. BRANO attitute.<br /> <br /> Oscar<br /> Little Elm<br /> Texas


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