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Original Comment My group was traveling from Cancun to Ft. Lauderdale on 8-5-13. The flight was canceled due to a flight attendant calling in sick. We were it in a hotel, and were rescheduled for a flight seperately to the US. We had to get up early, and get a flight together on another airline. Spirit refused to give us a refund on our baggage, stating it was not refundable. I explained the situation, and Laura ID #30481, told me the manager was unavailable. They still refused, and would only repeat the same thing. I was not happy with the service, and to their non caring attitude. Laura refused to give me the corporate number. I would not recommend this airline to anyone.

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