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Original Comment Today in your JC penny's store in Santa Ana main place mall I have been a customer for years and I was really uncomfortable overhearing a store mgr talking to other associates about another employee out loud! This was very unprofessional! And those young employees are trying hard they have always been kind and plesant this happend bout 6 pm Aug 11 she did not have her name on tag but it was in shoes when I asked a rep her name its something like Effiemia? She really had an attitude I was really astonished you allow these managers to opening discuss and talk about other employees! Won't go back there again! Need better mgmt!!

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