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This ia a formal complaint regarding the lack of quality service that I am receiving from the Nissan Dealer in Bossier City Louisiana.My husband and I purchased our vehicles in 2011 and were pleased with our vehicles.I always have my vehicle serviced at this dealership. On July 1,2013 my vehicle was suppose to get serviced but instead one of the Nissan service worker crashed into my vehicle with another vehicle.At this time I was trying to be very understanding and I was told I would receive compensations and how deeply sorry they were. At this time the young lady also informed me about the insurance at this dealership and how they really didn't want to report this accident on the insurance and how she would make sure this matter will be resolved and how I would be well taking care of. A month went by and still my damages on my vehicle wasn't fixed and every time I called about the matter they acted as though they forgot about what happened and continued to give me the run around about everything and still a damaged vehicle. The youngman that hit my vehicle could of damaged my frame or anything as well, my car hasn't been the same since and I really trusted this dealership but shame on me they took my kindness for weakness and the current service manager was very heartless about this matter as well. The young lady that promised me this matter will be well taking care of and the higher ups just sweep this under the rug.Shame on me for trusting the Nissan Dealership in Bossier City Louisiana. And the last service manager didnt't have anything to do with this he has been terminated from this dealership and the young lady tried to put everything on him...These people have violated me in a major way and they try to blame the under paid workers and thats not right.This was handled in a very very unprofessional way.


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