Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment I have been and continue to be a good customer. I pay my bill every month before it is due. When Duke energy took over the first month they went into my bank account the payment was not due for weeks, i just got the bill and when i saw two weeks after i paid my bill for June they took out July payment that was not due. The saw what happened and could not explain and i have my bank pull the money bank. NO ONE, NO ONE goes into my bank account. I called again and i thought it was all straighten out but then when i got my current bill they charged me a $ 30.00 return fee on a payment that id did not authorize and was not even due as yet. This is the worse customer service i have never dealt with. And i retired from the Customer Service field.

Feedback

Your Name

Your Email

Verification