Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment we bought a 2012 soul 18 months ago. we have 42,000 miles on the car. I took it in for service yesterday and asked them to check the rear brakes as the pads were and are tearing up the rotors. they came back and said that the rear brakes are good.. wow, rotors in the rear are scored really bad and they say they are good... Of course it's not a warranty item,, but their book in the glove box says that a warranty is supposed to cover manufactured defects. I told them it didn't take a college education to see that the front rotors are in excellent shape, but the rear pads were eating the rotors up. The pads were damaging the rear rotors the moment we drove it off the lot. But it isn't a warranty item... I will never, never, ever buy another kia car again. I believe in honesty, but this one takes the cake. I believe if I was selling cars and something was messing up something else, I would do all I could to keep the customer happy. I would replace the rotors because the manufactured pads were tearing them up, and replace the pads to keep the new rotors good. It would probably cost kia around 100.00 to fix the problem that their new car caused in the first place, and then guess what ?? customer happy because they stood by their product, and now the customer would come back later and buy another car in the future because the dealer saw it wasn't the customers fault.. But no way,, it's not a warranty item,,,,, so they lose around 10,000,,,,,because they didn't want to fix a 100.00 item..... Listen,,,,,you want some real good advice ????? Don't buy a KIA,,,,,,,,,,,They don't care about you...........This is a simple problem that is clearly their fault.. What problem will you encounter if you buy their car ?? I wish I would have read these before I bought their car.....you have that chance.....What goes around,,,comes around.......they will have their day.......feel free to contact me anytime,, or just look for my KIA with the magnets on the side of my car saying something like SHAME ON YOU KIA FOR NOT HONORING YOUR WARRANTY........

Feedback

Your Name

Your Email

Verification