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Since 8/22/13, I have been on the phone with Sears and transferred to many different departments with no resolution. I paid $3,562.96 for a washer and dryer and now that my dryer needs service Sears and A&E are both telling me I have warranty but its not their problem it's the others. I am a 100% Iraq war veteran and am unable to wait 3 weeks for service. When Sears sold me this protection plan they never mentioned that I would have to wait 3 weeks for service. Nor did they tell me I was going to have this hassle. I work very hard for my money and have sacrificed very much to be treated this way. My money is green just like everyone else's and I cannot comprehend what the problem is. Here is the list of phone numbers both Sears and A&E Warranty Protection Plan have told me to call. Not to include that each 800# has their own departments and I have been transferred repeatedly within the 800#'s.


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