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I went to have my eyes examined because they were irritating me. I went back to Lencrafter in East Point, Georgia off of Campcreek Parkway. I had gotten my eyes examined february 2012 and at that time i stated that my glasses were irritating my eyes, they told me it is a new prescription that feeling should subside. Well the past year my eyes have gotten worse and that is what prompted me to visit and get reexamined on August 20, 2013. I was told at that time by staff and the NEW doctor that the other doctor was let go because of several reasons and one reason giving wrong prescriptions. With that information, I talked with an attorney and they suggested that I call so LensCrafter could correct the error. I asked for them to replace my lens for no cost because it was them that gave me the wrong prescription. They stated it was after 90 days and they are not liable. That is inaccurate you are liable if YOUR doctor that you lease space too was providing wrong information. I paid for lenses based on what was given to me, I should not have to pay for new lenses, does not matter if it is over 90 days. I thought being a reputable company and my company refers us to use them that this would be fixed. Called and I was denied. I am writing this hope for a resolution in then venue, if not I will take my last exam from 2/2012 with the one on 8/2013 to my attorney and pursue at that time. I have already mentioned this to people at my work place.


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