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Original Comment I bought my Kegerator and have been using it for quite some time enjoying my purchases from Bevmo. My last purchase I did not order it online I just walked in. The only keg in available that I liked was XX. I bought it and installed it. I noticed that the taste and color was different from normal. I dropped my temperature to try and get to ICE cold maybe it will taste better. Again the color and taste was not right. I took it back and the manager noticed that the keg was partially frozen. He imediately refused to take it back stating that the partialy frozen condition was causing the taste and color. I mentioned to him that I did not want to get sick or anyone else sick and if he could exchange with a good keg I would be happy. I would even consider an alternate brand of Less expense and call it even. He refused and said he will have a representative look at it and suggest what could have gone wrong. I really don't know why this was necessary but I respect the protocol and asked if he could give me something in writting to reflect I have left a keg at Bevmo. He did and this was 2 days ago. I called into today and asked if he had heard anything from his sales rep and he obviously probably forgot. I again did not get angry and asked that this is more of a safety issue than anything else and If he could not make the decision to please give me the contact info for someone who can. He mentioned that he is going to taste it tomorrow to see if it is acceptable. Now I am still not sure what this is going to do but I am sure not satisfied with the way this situation is being handled. This is not an acceptable way to handle any product consumed. If there is a concern with meat that is suspected or smells funny at a store, it is immediately handled in a proffesional manner with no questions asked. I find it disturbing that this manager is going to taste the product to determine if he can give me an exchange.

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