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I sell your product. I also recommend it as a good value. but your customer service is so horrendous that I have to warn people about it. Tracphone, Straight Talk, or Net 10 it doesn't matter. I recently spent 1 1/2 hrs (1 hour of that on hold for a supervisor) trying to resolve an issue for a customer only to be told that nothing could be done.<br /> Half of your reps are nearly impossbile to understand, some others pass you around and make you repeat the same thing over and over again, a huge waste of time, mine and my customer's. <br /> You need to improve or lose customers it's just that simple.


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