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Trying to get my Internet service working since 8/29/13 5 days and 1 tech. comes by on 8/30/13 doesn't do anything not even look at our service leaves within 5 Min. says a Emergency work order was going to be done, I call later in the day and I am being told that order has been closed, and no work order done. Since then I have been lied to about someone coming out and to date no one has shown up I made several calls and have spoken to 7 employees and still nothing I am being told that work orders are being canceled, notation on cancellations saying problem resolved or work orders being changed within the company It almost seems there is a a personal vendetta against us, I have been A loyal customer for years and at this point I am looking for different options since I can not get any type of help from your local offices for the exception of a young lady by the name of Brenda which I am told is A supervisor for Tech Support she has been the only person at this point to want to help but even at that her work orders are being changed by someone within the Company it is A shame that being such a large well known company this could be allowed by your Employees and allow this type of behavior not to say deny a paying customer of his services.


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