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My husband and I had Virgin Mobile phone service for 2 months and have spent the last THREE WEEKS with no service at all!!!!!!! I have called customer service 9 times and each time, I am told that they will write up a report and someone will call in 24-72 hours and guess what? no one ever calls and I have to call back and spend another 1-1/2 hours on the phone trying to AGAIN tell them the story. WOW, what horrible customer service. No customer should be without service for more that 24 hours, let alone 3 weeks. VERY, VERY POOR SERVICE!!!!!!


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