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To whom it may concern. I bought a dehumidifier from your company in 2011. At that time I was having family issues and did not use it. When it came time to plug it in it did not work. I not longer had the box or receipt. I called your company and it was still under warranty so I brought it to be fixed in June of 2013. It is now September and the company you sent me to told me the person that fixes it is out sick but I can come and pick it up. It has been two years and I have never once used this unit. Maybe you can help.


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