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Original Comment I own a Cuisinart DLC7 Pro food processor. The tab on the cover that engages the safety switch broke. I called Cuisinart to purchase a new cover. I spoke to a young lady in "customer service" who gave me such a difficult time. I put customer service in quotes because the title of the department is a misnomer. This young told me I didn't know where the tab was that worked the safety switch, that I needed to purchase a new cover, bowl, and feed tube assembly. This person definitely needs training because she knows nothing about the products the company sells. According to Cuisinart's web site in 1985 the cover was changed, the way the safety switch is engaged was changed. I own the new style of cover. Then try to find a replacement part on the web site.I did a search for the part number and got 1201 items returned, but no pictures, just page numbers, all 120 pages. How do you find what you are seeking? Worst web site I ever saw. Then this young lady has the nerve to tell me the part is no longer available, the machine is too old. Well I found at least 4 web sites that sell the part plus Amazon. I ordered the part via Amazon, and the heck with Cuisinart.

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