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Original Comment I did not get the warm and fuzzy....I was declined a loan because someone got lazy. I was told that I lived in a high crime zipe code (red lining) and was give a letter saying due to extenuating factors exhist regarding your navy federal account (please note that they just gave me a unsecured line of credit for $10,000.00. ) I want to refinance my car. They then told me to bring in my bank statement and my paycheck stubs. I just had surgery and had to be driven there. The statements were the same as the one sent to "operator1" email address.The manager (charles Moon)did not ask any questions and then placed in the file that the documents were fraud....I am an honest person and feel that I was discriminated due to my income (not believing me) and red lining of my zip code...In addition they ran my credit each time for every product that I wanted (dropping my credit score)....I have a bad taste in my mouth and world not recommend this institution....I am stuck with 3 inq on my credit report for the next 2 years because someone was lazy and black balled my file. PS my daughter worked for Navy Federal and I was a former Bank Manager with my 6 and 63, with 25 years..I was looking for a small bank and got the big bank treatment!!!!!

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