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Original Comment I have been trying to get your Company to fix the problem you created. You cashed my Electric Bill. Stamped on the back of the check was National Grid-gas with my Gas account number. Your Customer service is truly horrible. The run around that you're company gives is amazing. How can you treat people like this. I am expected to repay the Electric bill and just go away. While you keep my payment under the Gas account. Shame on you. What is to prevent this from happening again. How many others have been ripped off by the National Grid Company. Their seems to be no accountability from you folks. Most people do not pay attention to their bills it comes in and they just pay it. Your Mailing address for the Electric is P.O.Box 11737 and for the Gas is P.O.Box 11735 in Newark, N.J. So this is happening to many people and they are not aware of it. National Grid needs to improve their Customer Service practices and to treat people with respect. National Grid made the mistake and they chose to make it the consumers responsibility.

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