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I visited my local branch at Spring TX, 77379. I was told by the representative at a the drive thru because I am Hispanic she needed to see me, she made me step out my car and wave at her so she was satisfy before allowing me to withdraw my own money. I was very upset and obviously ask for the branch manager, the manager made her way out to the drive thru but in all honesty there was no ownership by the manager either. I have a very poor I am sorry and a quick statement by the manager "give us another chance, ill chat with my representative." I received poor customer service, no ownership of the incident, and it was clearly demonstrated that well's Fargo associates and company or racist.


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