Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment I had to cancel a flight and was told no refund, but my money I paid with would be honored up to a year. My plans were for Labor Day weekend 2013, Today I called to use my money to plan a trip same location I was going to last month for the End of Oct. I to got foreigner on the phone asked if she was in the USA said no but worked for United Airlines....My original reservations contact was also foreigner not in the USA....I was told in addition to the money they are holding hostage I would need to pay an ADDITIONAL $200.00 ON TOP OF THE $507.18 THEY ERFUDED TO REFUND ME BEFORE Needless to say I went NUTS, which I am sure Anne Santos (supervisor) has very well documented (I hope she did) I asked to speak to he supervisor and was told she could not forward me to her boss or give me any information as to how to contact her, Gladys DeLacruz..(sounds American any way).....I am demanding my money back or replacement tickets for the amount I already paid, no one could tell me where to find the (POLICY) THAT STATED I WOULD HAVE TO ROBBED OF ADDITIONAL $200.00 YES I AM YELLING...BUT OF COURSE SOME TECH PERSON WILL PROBABLE DELETE THIS SO &quot;NO ONE HIGHER UP GETS TO READ IT*****BUT HEY MAYBE THEY WILL GET A BONUS FOR<br /> THEIR PISS POUR SERVICE THEY HAVE ALL BEEN SO WELL TRAINED TO DO.....I WILL NEVER FLY ON THIS AIRLINE, AND I BETTER GET MY MONEY BACK....THEY ARE NOT DONE HEARING FROM ME.

Feedback

Your Name

Your Email

Verification