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Original Comment Ever since I graduated, I have had difficulty paying Sallie Mae because they charged exorbitant rates that exceeded the monthly and yearly gross income that I earned. I would send what I could afford because I made an executive decision to pay the rent and help relatives that had no viable options for help otherwise. However, not one single dime of anything I have sent has ever been credited to my account. Yes, they have a record, but they have never credited what I have paid in over 15 years. I recently sent them a check for $3200 and had the company that issued the check on conference call and they blatantly lied and said that they never received the check. After I lost my temper and screamed and shouted, the representative finally acknowledged receipt of the check. This constant bickering has sent me to the emergency room on numerous occasions throughout the years. They do not set payment standards according to your income, and if you make a four or five figure income that is exceptionally low, they expect you to pay what you would earn if your salary was six figures. I do not even know of ANYONE who can afford over $2000 per month even with six figures! What do you do if your rent is $1600, your medication is $678 per month and your healthcare/hospice is $500 per month? They seem to think you can wave a wand and make money appear when there isn't any money coming in! And if you make an honest and concerted effort to send whatever you can when you can, even if you wind up eating out of the dumpsters for dinner, they refuse to acknowledge it. SOMEONE NEEDS TO INVESTIGATE THIS COMPANY.

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