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Original Comment I Have Had A Tracfone For Many Years And Have Never Had Any Problems. I Bought A New Phone As Mine Was Wearing Out And Thought I Would Upgrade , But What A Nightmare It Turned Into !! When My New Phone Was Activated It Kept Going In And Out Of Service And I Have Never Had That Problem Before. After Dealing With 3 Or 4 Of Your Techs They Decided To Send Me A New Sims Card That Took 5 Days To Get To Me. When Activating The New Sims Card The Girl Ask If I Wanted To Change My # And Of Course I Said No Ihave Had This # For Years. Later When Calling A Friend He Ask Why I Had A New # And Thats When I Found Out That Tracphone Had Changed My # After Dealing With 5 Or Six More Techs Who Were Trying To Blame Me For The # Change With A Different Reason From All Of Them, I Still Did Not Get My Old # Back. So Being Very Frustrated And Angry I Decided That When My Minutes Are Up I Will Go To A Difeerent Company To Get The Five Phones I Pay For. I Will Never Give Tracphone Anymore Of My Money So You Can Pay Those Stupid Dumbasses You Have Working In Customer Service !!! Sincerly Rick Boswell , Disapointed X- Customer !!!

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