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Cannotget connected toyour 800#,new service installed in 6i713should have installed a high def. monitor. Have wasted too much time trying to contact you. please send us an installer with a hihg def. monitor so we can have a better picture on our TV. We never wanted the free movies but they installed it anyway. Sent you a letter, and called a local agent to cancel the movie channels . We will not pay for them on 9-17-13 when you plan to bill us for them.Call the 800# yourself and see how very bad your sevice is.Have someone call


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