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Original Comment To Whom It May Concern:<br /> I would like to say that I have been recommended to ADT from my cousin who works for you and other people. I thought I was getting an excellent security service and have not been a happy customer so far!! I've had problems with the security service since the installation in March, with my panel box more than 5 times and the door security twice. I understand and know how to follow instructions (per manuel). I've called tech support and spoke with 3 different people in one day to be able to change my code. The box has given me false alert systems after I've added my code. Wth all do respect how many times do I have to go through this berfore my problem is resolved? This will be the 4th time someone has been to my house to prepare my system! I'm not an exspert but I believe my system is faulty! I would appreciate it if you would give me a system that works.<br /> <br /> I also would like to add that my bill has gone up from $38.69 to $41.01. I have been with ADT since March and ADT has gone up on me since August, why? <br /> <br /> I spoke with Mr. Detriek today from the Corporate Office today who is a very nice Gentleman. He is aware of my concerns and offered a $77.38 credit to my account for my troubles.<br /> I would like to thank you for taking the time to read my comments.<br /> I believe that ADT is an excellent Company and will do the right thing.<br /> Thanks

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