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I purchased my tom tom just over two years ago and have hardly ever used it, maybe ten times. I had troubles updating it with the code provided and took multiple calls from customer service to have the updates available to me. I then recently updated it for the second time, and now my unit will not turn on. After the service dept went through their steps with my they tell me that there is nothing that they can do, and updating that maps has a risk of your unit not working. Nowhere did I ever see any notice of this and would have left the old programming in it if I had known so. They tell me there is nothing I can do besides purchase another unit at a small discount. Why would I spend over another 100 dollars when I can't even update my unit twice with out it being destroyed. I know people you have had garmins for many years with no issues. I recommend you go to another brand or company as Tom Tom does not take care of their customer and will not help you in replacing their cheap products they offer.


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